Can’t make it in? No problem. Our certified technicians connect to your computer remotely and securely to fix most problems — without you ever leaving home or the office.
Click below — our technician guides you through the quick setup. The session is secure and ends when you close the app.
💻 Connect with SplashtopCall first: 239-513-1960 so a technician is ready.
Remote support lets us fix software problems, install programs, and troubleshoot issues without you having to bring your computer in — all while you watch.
Call 239-513-1960 and describe the issue. We will tell you right away whether it is something we can fix remotely or whether an in-person repair makes more sense. No guessing.
We use encrypted remote access software. You download a small file, give us a one-time code, and we connect to your screen. You see everything we do in real time and can end the session at any point.
Virus and malware removal, Windows errors, software installation and setup, email configuration, printer setup, browser issues, password resets, slow performance troubleshooting, Microsoft 365 problems.
We access only what is needed to fix the issue. We do not browse your files, access your email, or do anything beyond the agreed-upon task. You are watching the whole time.
We do not disconnect until the issue is resolved and you confirm it is working. If we cannot fix it remotely, we tell you — and will not charge you for an attempt that did not pan out.
If you are back up north for the summer and your Naples computer has an issue, we can still help. Remote support works from anywhere as long as the computer is on and connected to the internet.
