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Apple Repair in Naples, FL

Looking for Apple repair in Naples, FL? Naples Computers fixes MacBook Air, MacBook Pro, iMac, Mac mini and iPad problems every day at our shop at 2308 Immokalee Road. Walk in without an appointment, get a free diagnostic, and talk to a real technician, not a call center. We’ve been helping Naples homes and businesses with their technology since 1993.

Mac & iPad Repairs We Handle

There is no Apple Store in Naples, and the nearest Genius Bar often means a long drive plus a wait for an appointment. We’re the local alternative for most Mac repairs and many iPad repairs, with quicker turnaround and someone you can actually call. We work on Intel and Apple silicon Macs, current models, and older Macs that Apple no longer services. Weighing your options? See our Genius Bar alternative in Naples page.

Apple MacBook on wooden table

Common Mac Problems We Fix

  • Mac won’t turn on or won’t boot. Black screen, a folder with a question mark, or stuck on the Apple logo. Try our Mac won’t turn on checklist first, then bring it in.
  • Slow Mac. Spinning beachball, long startups, apps that freeze. It’s often a nearly full drive, aging hardware or too much starting up at login, and we find the real cause.
  • Liquid damage. Coffee, water or wine spills happen. Power it off, don’t try to turn it back on, and bring it in right away. More on water-damaged laptops.
  • Cracked, dim or flickering screen. MacBook Air and MacBook Pro display replacement, tested for color and brightness before pickup. See screen replacement.
  • Battery and charging. Won’t hold a charge, shuts off early, a swollen battery pushing up the trackpad, or USB-C and MagSafe port problems. MacBook battery replacement and charging repairs.
  • Keyboard and trackpad. Sticky or dead keys, butterfly keyboard failures, or a trackpad that won’t click.
  • macOS update stuck or failed. Stuck on the progress bar or “Preparing.” Our Mac update stuck guide shows what to try first.
  • Forgotten password or login problems. Locked out of your own Mac? Start with forgot your Mac password.
  • Failing drive and data recovery. Clicking, freezing, disappearing files, or a Mac that no longer starts. We tell you what can be recovered before you commit to anything. See data recovery.
  • Pop-ups, malware and browser hijacks. Yes, Macs get them too. We clean them up safely. See virus and malware removal.

How a Mac Repair Works With Us

  1. Drop it off, no appointment needed. 2308 Immokalee Road, Naples, or call 239-513-1960 first.
  2. Free diagnostic. We find exactly what’s wrong and give you a flat-rate quote up front.
  3. You approve. Nothing happens without your OK, and your data is backed up before repair work.
  4. Quality parts. OEM where it matters, quality alternatives where appropriate.
  5. Fast turnaround. Most repairs are done in 1–3 business days, same-day on many issues, with express service for urgent jobs.

Software problems such as a slow Mac, updates, email or settings can often be fixed without leaving home: call us, then click Join Remote Session at naplescomputers.com. For offices, we also offer on-site service.

Why Naples Mac Owners Choose a Local Shop

Naples Computers has been part of this community since 1993. When you call 239-513-1960, a real person answers, and the technician working on your Mac is right here in town. We explain the problem in plain English, tell you honestly whether a repair is worth it, and never push a new computer you don’t need. We serve Mac owners in Naples, Bonita Springs, Marco Island, Estero and Fort Myers. Y sí, hablamos español.

Upgrades, Batteries & When to Replace a Mac

Not every Mac problem means buying a new one. On many older Intel Macs, an SSD upgrade or more memory can make a slow machine feel new again, and a fresh MacBook battery can add years of use. Newer Apple silicon Macs have storage and memory built in, so the right fix is usually a cleanup, a battery or a repair. If a repair would cost more than the Mac is worth, we’ll tell you, and we’ll help you move to a new Mac: files, photos, email and settings transferred, and backups set up so you’re protected going forward. Keep your Mac current with our how to update your Mac guide.

Apple Repair FAQ

Do I need an appointment for a Mac repair?

No. Walk in to our shop at 2308 Immokalee Road in Naples during business hours, or call 239-513-1960 first if you’d like us to expect you.

Will I lose my data?

Protecting your data comes first. We back up your data before repair work and tell you up front if a repair could put it at risk. If your Mac won’t start, we can often still recover your files.

Are you an Apple Authorized Service Provider?

No. We’re an independent, local repair shop. We focus on out-of-warranty repairs, upgrades and older Macs that Apple no longer services. If your Mac is still covered by AppleCare, we’ll let you know so you can use that coverage.

Can you fix an older Mac that Apple won’t service?

Yes. We repair many older Mac models that Apple considers vintage. Older doesn’t mean it can’t be fixed and given more years of useful life.

Can you help with my Mac remotely?

For software problems like slow performance, updates, email and settings, often yes. Call 239-513-1960, then click Join Remote Session at naplescomputers.com. We never call you out of the blue asking for remote access.

Do you repair iPads?

Yes, including iPad screen replacement and iPad battery replacement. Bring it in for a free diagnostic.

Apple Device Need Help?

Call 239-513-1960, bring your Mac or iPad to 2308 Immokalee Road, or click Join Remote Session at naplescomputers.com for help with software issues.