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Is Your Office Still on an Old Exchange Server?

A lot of offices are still running their own Exchange server for email, without realizing it. This guide covers a few signs you’re still on Exchange instead of Microsoft 365, such as a physical mail server in your office, Outlook asking for a server name when you set up a new computer, or webmail at your own domain instead of outlook.com. It also covers why Microsoft ending support for Exchange Server 2016 and 2019 on October 14, 2025 matters, and what moving to Microsoft 365 involves at a high level: an assessment, a new tenant, copying your mail over ahead of time, a cutover, and setting up Outlook and phones afterward.

A few signs you’re still on Exchange

None of these show up if you’re already on Microsoft 365, outlook dot com, or office dot com.

A server in the closet — A physical mail server, still humming away somewhere in your office.
Outlook asks for a server name — New computers or new hires need a server address, not just an email address, to set up Outlook.
Webmail at your own domain — You sign in at something like mail.yourcompany.com, or a hosting company’s own login page.

Why this matters right now

  • Microsoft ended support for Exchange Server 2016 and 2019 — October 14, 2025: no more security updates, ever
  • New vulnerabilities are never patched — And attackers actively look for servers that are no longer getting updates
  • Compliance and cyber-insurance questions — Many insurers and compliance frameworks expect software that’s still supported
  • Aging hardware, with no vendor support — If the server itself fails, there’s no fix from Microsoft to fall back on

Is your office still on an old Exchange server?

1An assessment of what you have now

Mailboxes, users, domains and devices, so nothing gets missed before anything is built.

WHAT TO DOThis is also where we confirm exactly what you’re moving from.

Old Exchange server: An assessment of what you have now

2A new Microsoft 365 tenant, built and licensed

Set up and ready, completely separate from your current email.

WHAT TO DONothing changes for your staff yet. They keep using their current email, exactly as before.

A new Microsoft 365 tenant, built and licensed

3Your mail, calendars and contacts copied over

Done ahead of time, while everyone keeps working on the old system.

WHAT TO DOThere’s no deadline on this part. It finishes before anything else changes.

Your mail, calendars and contacts copied over

4A cutover, with zero downtime

Once everything is built and synced, the switch happens on a schedule you choose.

WHAT TO DOWe walk through exactly how this works in our next video.

A cutover, with zero downtime

5Outlook and phones set up afterward

A short, guided step for everyone on the team.

WHAT TO DOWe cover exactly how to set up Outlook and your phone in our next video.

Outlook and phones set up afterward

Why Naples Computers

  • A Microsoft Partner, hundreds of migrations — From Exchange, hosted mail, GoDaddy, Google Workspace and more
  • Modern spam filtering, included in the move — We add N-able Mail Assure spam filtering as part of the migration
  • Start with a migration assessment — Call 239-513-1960, and we’ll tell you exactly what moving would involve for your office

Recap: is your office still on an old Exchange server?

  • Server in the closet, or a hosting company’s webmail?
  • Outlook asking for a server name?
  • Support ended October 14, 2025
  • Growing security and compliance risk
  • Microsoft 365 moves with zero downtime
  • Start with a migration assessment

Printable quick guide

Frequently asked questions

How do I know if my office is still running an Exchange server?

A few signs: a physical mail server somewhere in your office, Outlook asking for a server name (not just an email address) when you set up a new computer or new hire, or webmail at your own domain or a hosting company’s own login page instead of outlook.com or office.com.

What happened to Exchange Server 2016 and 2019?

Microsoft ended support for Exchange Server 2016 and 2019 on October 14, 2025. That means no more security updates, so new vulnerabilities are never patched, and it can raise compliance or cyber-insurance questions, since many insurers expect software that’s still supported.

Do I have to move to Microsoft 365 right away?

An unsupported mail server is a growing risk rather than an emergency that has to be solved today, but the risk only grows the longer it runs. Starting with a migration assessment lets you see exactly what moving would involve for your office, on your own timeline.

Will moving to Microsoft 365 cause downtime for my office?

It doesn’t have to. Naples Computers has done hundreds of email migrations with zero downtime, by copying mail over ahead of time and holding the cutover until everything is ready. We cover exactly how that works in our next video.

What’s involved in moving from Exchange to Microsoft 365?

At a high level: an assessment of your current mailboxes, users, domains and devices; a new Microsoft 365 tenant built and licensed; your mail, calendars and contacts copied over while you keep working; a cutover; and setting up Outlook and phones afterward.

Related guides

Source: Exchange Server 2019 (Microsoft Lifecycle)

An unsupported mail server is a growing risk, not a one-time problem: no more security updates means new vulnerabilities are never patched. Moving to Microsoft 365 can happen with zero downtime. Call Naples Computers at 239-513-1960 for a migration assessment.

Still need help?

Our technicians are right here in Naples — give us a call and we’ll walk you through it or fix it for you.

Call (239) 513-1960
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